Month: October 2010

I was struggling this morning with some corporate communications issues and I stumbled across this post in the Signal vs Noise blog from 37 Signals. What a radical idea – tell the people you hire that you think they’re smart and that you expect them to act that way. Period.”For years, Nordstrom’s Employee Handbook was a single 5×8’ gray card containing these 75 words:

Welcome to NordstromWe’re glad to have you with our Company. Our number one goal is to provide outstanding customer service. Set both your personal and professional goals high. We have great confidence in your ability to achieve them.Nordstrom Rules: Rule #1: Use best judgment in all situations. There will be no additional rules.Please feel free to ask your department manager, store manager, or division general manager any question at any time.

During this time, Nordstrom had the highest sales per square foot performance in the retail industry – by almost double. [thx Ian](Via Signal vs. Noise.)

There should be text

I’ve installed an iPhone app so I can easily monitor Jaime’s blog and check comments.

More content.

This is Roxy, playing in the snow. It makes her very, very happy

This time I’m going to link to a photo from Flickr and use that. It should mean that you don’t end up with a copy of the photo in the blog folder as well.

This is more stuff

This time I’m going to link to a photo from Flickr and use that. It should mean that you don’t end up with a copy of the photo in the blog folder as well.

This is more stuff

This time I’m going to link to a photo from Flickr and use that. It should mean that you don’t end up with a copy of the photo in the blog folder as well.

This is more stuff

This time I’m going to link to a photo from Flickr and use that. It should mean that you don’t end up with a copy of the photo in the blog folder as well.

This is more stuff

(l -r) Past Presidents Marion, Ange and Barbara ready to step out, now that they're not Exec types any more

I’m posting a test for Jaime. She’s wondering whether we can figure out how to get more control over the posting of pictures, and things like that. So I’m going to put together a post here, and then add a picture to it.

Since we’re using the same version of WP, we should be able to figure this out without a problem.

OK. I think I’ve got enough copy here.

I’m posting a test for Jaime. She’s wondering whether we can figure out how to get more control over the posting of pictures, and things like that. So I’m going to put together a post here, and then add a picture to it.

Since we’re using the same version of WP, we should be able to figure this out without a problem.

OK. I think I’ve got enough copy here.

I’m posting a test for Jaime. She’s wondering whether we can figure out how to get more control over the posting of pictures, and things like that. So I’m going to put together a post here, and then add a picture to it.

Since we’re using the same version of WP, we should be able to figure this out without a problem.

OK. I think I’ve got enough copy here.